Below are questions we frequently hear from patients who are interested in learning more about our prosthetics and orthotics services.
SCHEDULING & QUESTIONS
For more information, please call:
What’s the difference between orthotics and prosthetics?
Orthotics and prosthetics are assistive devices that may help you to achieve mobility and independence after a serious injury or illness, such as an amputation or degenerative disease.
The medicine of orthotics focuses on bracing weak or ineffective joints or muscles through the use of an orthosis. An orthosis is designed to support your spine or a disabled or weakened limb such as what can happen after surgery. Pedorthics are specifically designed to improve your foot and ankle function.
Prosthetics focuses on replacing a limb or extremity, usually with a custom prosthesis. Your prosthesis offers functional and cosmetic benefits, with some specialty devices available to tailor to specific activities.
Do I need to make an appointment to visit Orthotics & Prosthetics + Bionics Services?
Calling ahead for an appointment at Mary Free Bed Orthotics & Prosthetics + Bionics helps us to provide you with the highest level of personal care and attention. If something comes up and you can’t keep an appointment, please let us know at least 24 hours in advance that you’ll be unable to attend. We offer walk-in appointments on a first-come, first-served basis.
Do I need a prescription for Orthotics & Prosthetics + Bionics Services?
You’ll need a prescription or referral from your physician in order to receive an assistive device. Ask your physician to fax or mail this prescription to our office. We’ll keep a prescription on file in our office, as most insurance companies require that for payment.
Will my orthotic or prosthetic be covered under my insurance?
Because your insurance policy is a contract between you and your insurance company, please verify your benefits for services. We will obtain prior authorizations for services rendered and will submit claims to your insurance company. Mary Free Bed Orthotics & Prosthetics + Bionics will attempt to appeal insurance rejections to receive proper payment based on your insurance policy. If we are unsuccessful in obtaining full payment for services from your insurance provider, the final responsibility for payment remains with you.
You may be asked to sign a waiver if an item or service is not a payable benefit by your insurance company; this paperwork is handled before services are rendered.
Monthly payment plans and a charitable funding program are offered to help alleviate your financial burden if your insurance does not make full payment.
Where can I find Mary Free Bed Orthotics & Prosthetics + Bionics services?
Orthotics & Prosthetics + Bionics services are housed together in one convenient location in downtown Grand Rapids. We are located in Suite 1100 on the First Floor in the West Addition of Mary Free Bed Rehabilitation Hospital at 235 Wealthy St. SE in downtown Grand Rapids.
Click here for a map and parking directions.
Hours are 8 am – 5 pm, Monday – Friday
Call 616.840.8007 or 800.474.0324
Our offsite Orthotics & Prosthetics + Bionics’ services allow us to serve even more people throughout West Michigan. You can find us in these cities:
• Holland, 12662 Riley St., Suite 140 – 8 am-4:30 Monday-Friday – 616.392.6240 or 800.474.0324
• Muskegon, 1078 East Sternberg Rd. Located in the Point Mall, just west of Hwy 31 – 8 am-4:30 pm, Monday-Friday – 231.798.0047 or 800.474.0324
What kinds of patients do you help with orthotics?
A wide variety of people are served through Mary Free Bed’s orthotics program. We often treat patients with:
• Amyotrophic lateral sclerosis
• Cerebral palsy
• Multiple sclerosis
• Muscular dystrophy
• Spina bifida
• Spinal cord injuries
• Traumatic brain injuries
We also work closely with parents and doctors to fit custom cranial reshaping helmets for babies with deformational plagiocephaly, brachycephaly, scaphocephaly or other head shape deformities.
What prosthetic programs are available at Mary Free Bed?
Our services include prosthetic evaluations, fabrication, fitting and instruction, adjustments and repairs. Our prosthetic staff consists of 8 American board-certified practitioners as well as 4 registered technicians who have a combined 75 years of experience in all amputation levels and needs.
• Lower limb prosthetics – Our clinical staff provides lower-limb care at the transfemoral, transtibial, Symes, and hip disarticulation levels
• Pediatric prosthetics – Care is available for your infant, child or teen through the Center for Limb Differences
• Upper limb prosthetics – Upper extremity prosthetics care at the partial hand, transradial, transhumeral, and shoulder disarticulation levels. A prosthetics clinician is responsible for recommending a prosthetic device through a full assessment of the amputee’s activities, range of motion, and muscle strength. Depending on the results, either a cable-activated, myoelectric, or cosmetic prosthesis will be prescribed.