{"id":120963,"date":"2024-10-08T18:05:37","date_gmt":"2024-10-08T18:05:37","guid":{"rendered":"https:\/\/maryfreebed.com\/?post_type=services&#038;p=120963"},"modified":"2026-01-13T18:54:27","modified_gmt":"2026-01-13T18:54:27","slug":"your-experience","status":"publish","type":"services","link":"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/your-experience\/","title":{"rendered":"Your Experience"},"content":{"rendered":"","protected":false},"featured_media":0,"parent":205,"menu_order":4,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":""},"tags":[],"modal_window":[],"class_list":["post-120963","services","type-services","status-publish","hentry"],"acf":{"kids_branding":false,"title_override":"","individual_page_toggle":false,"body_sections":[{"acf_fc_layout":"feature_row","vertical_design":true,"text_holder":{"subtitle":"","title":"","content":"<blockquote class=\"alt\" style=\"text-align: center\">Welcome to Mary Free Bed Orthotics &amp; Prosthetics + Bionics!<\/blockquote>\r\n<p style=\"text-align: center\">We're honored to join you in your rehabilitation journey and to offer lifelong support for your unique needs. Our highly skilled and specialized staff will work closely with you and your care team to restore hope, freedom and mobility.<\/p>","button":""},"image":119095,"youtube_id":""},{"acf_fc_layout":"accordion_group","section_options":{"wrapper_width":"","custom_class":"","section_id":""},"text_holder":{"heading":"","content":"<div class=\"flex-shrink-0 flex flex-col relative items-end\">\r\n<div>\r\n<div class=\"pt-0\">\r\n<div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\">\r\n<div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\r\n<div class=\"flex-col gap-1 md:gap-3\">\r\n<div class=\"flex max-w-full flex-col flex-grow\">\r\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"a0b3601e-75ff-47bf-8bd5-5fac3fc6d96e\">\r\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\r\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\r\n<h2>Prosthetics with Mary Free Bed<\/h2>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>"},"accordion_item":[{"accordion_title":"Preparing For Your Visit","accordion_content":"Before your appointment, your physician will evaluate your condition and provide a prescription for your prosthesis. Once we receive it, our scheduling team will contact you to set up an appointment at a time that\u2019s convenient for you. Our clinics are open Monday through Friday\u2014please check with your preferred <a href=\"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/locations\/\" target=\"_blank\" rel=\"noopener\">Mary Free Bed Orthotics &amp; Prosthetics + Bionics location<\/a> for specific hours.\r\n\r\n&nbsp;"},{"accordion_title":"Your First Visit","accordion_content":"During your initial visit, your prosthetist will talk with you about your medical history, current activities and personal goals. They\u2019ll also assess your range of motion, muscle strength and take precise measurements, along with an impression of your residual limb to ensure the most comfortable fit.\r\n\r\nProsthetic limbs come with a variety of features and options, from basic designs to more advanced technology. Together, we'll help you choose the prosthesis that best fits your lifestyle, goals and financial considerations. Your prosthetist will be with you every step of the way, ensuring you receive the personalized care and support you need."},{"accordion_title":"Understanding Your Insurance","accordion_content":"It\u2019s important to check with your insurance provider regarding coverage for prosthetic devices. You\u2019ll have a dedicated patient service representative who will handle prior authorization and provide a detailed estimate of your financial responsibility. Our in-house billing team will submit claims directly to your insurance company.\r\n\r\nIf co-pays or other costs apply, or if your insurance doesn\u2019t cover the full amount, final responsibility for payment rests with you. To assist, we offer interest-free monthly payment plans and a charitable funding program if needed.\r\n\r\nYou can find a list of our commonly accepted insurance providers below."},{"accordion_title":"Custom Fabrication and Fitting","accordion_content":"You\u2019ll have multiple appointments with your prosthetist to ensure your prosthetic limb is custom-tailored for the best fit and function. During this process, you\u2019ll be fitted with a diagnostic test socket as a trial. Your prosthetist will make adjustments based on your comfort and needs before your final prosthesis is created by our skilled technicians."},{"accordion_title":"Receiving Your Prosthesis","accordion_content":"Once the fitting process is complete and your prosthesis is ready, you\u2019ll have a delivery appointment to take your new device home. Your prosthetist will ensure you feel confident and prepared, providing all the information and guidance you need for using your prosthesis at home.\r\n<h4><\/h4>\r\n&nbsp;"},{"accordion_title":"Ongoing Care and Support","accordion_content":"Regular follow-up appointments with your prosthetist are important, especially as you adjust to wearing your new prosthesis. Your prosthetist will continue to make adjustments and ensure you have any necessary supplies, such as socks and liners. Rehabilitation is a journey, and your Mary Free Bed prosthetist will guide you through every stage, ensuring you receive the personalized care and support you need."},{"accordion_title":"Amputee Support and Community","accordion_content":"We know that no one understands your experience quite like someone who has been through it themselves. That\u2019s why Mary Free Bed offers a network of Amputee Support Groups that meet regularly, along with our Amputee Mentor Program to connect you with others who have shared experiences.\r\n\r\nFor the latest information on our monthly Amputee Support Group meetings, simply contact your preferred <a href=\"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/locations\/\" target=\"_blank\" rel=\"noopener\">Mary Free Bed Orthotics &amp; Prosthetics + Bionics location<\/a>.\r\n\r\nIf you're interested in joining the Amputee Mentor Program\u2014whether as a mentor or a mentee\u2014reach out to us at <strong>616.591.8980<\/strong>."}]},{"acf_fc_layout":"accordion_group","section_options":{"wrapper_width":"","custom_class":"background-lt-gray","section_id":""},"text_holder":{"heading":"","content":"<h2>Orthotics with Mary Free Bed<\/h2>"},"accordion_item":[{"accordion_title":"Preparing For Your Visit","accordion_content":"Before your visit to Mary Free Bed, your physician will evaluate your condition and provide a prescription for an orthosis. Once we receive the prescription, our scheduling team will reach out to find a convenient appointment for you. Our clinics are open Monday through Friday\u2014please check with your preferred <a href=\"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/locations\/\" target=\"_blank\" rel=\"noopener\">Mary Free Bed Orthotics &amp; Prosthetics + Bionics location<\/a> for specific hours."},{"accordion_title":"Your First Visit","accordion_content":"During your initial appointment, your orthotist will conduct a full evaluation, review your medical history and take measurements. They\u2019ll also discuss your daily activities to ensure your orthosis is designed to fit your lifestyle. From there, your orthotist will oversee the creation of your device and teach you how to use it safely."},{"accordion_title":"Understanding Your Insurance","accordion_content":"It's helpful to confirm with your insurance provider about coverage for orthotic devices. You'll have the support of a dedicated patient service representative, who will handle prior authorization and provide a clear estimate of your financial responsibility. Our in-house billing team will submit claims to your insurance directly.\r\n\r\nIf co-pays or other costs are required, or if we can\u2019t obtain full payment from your insurance, the final responsibility for payment is yours. To assist, we offer interest-free monthly payment plans and a charitable funding program if needed.\r\n\r\nYou can find a list of our commonly accepted insurance providers below."},{"accordion_title":"Custom Fabrication and Fitting","accordion_content":"Some orthoses are ready-made and available right away, while others are custom-designed to meet your specific needs, which may take a bit more time to fabricate. Your orthotist will walk you through the type your doctor has prescribed, ensuring it\u2019s the best fit for your condition and lifestyle."},{"accordion_title":"Receiving Your Orthosis","accordion_content":"Once the fitting process is complete and your orthosis is ready, you\u2019ll have a delivery appointment to take your new device home. Your orthotist will ensure you feel confident and prepared, providing all the information and guidance you need for using your orthosis at home."},{"accordion_title":"Ongoing Care and Support","accordion_content":"If your device fits well at the delivery appointment, you may not need further adjustments. However, if you have any questions, require modifications or your orthotist recommends follow-up care, we\u2019re here to help. Simply contact the <a href=\"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/locations\/\" target=\"_blank\" rel=\"noopener\">Mary Free Bed Orthotics &amp; Prosthetics + Bionics location<\/a> you\u2019re working with for assistance."}]},{"acf_fc_layout":"accordion_group","section_options":{"wrapper_width":"","custom_class":"","section_id":""},"text_holder":{"heading":"","content":"<h2>Insurance and Payment Information<\/h2>"},"accordion_item":[{"accordion_title":"Insurance Information","accordion_content":"We work with many insurance providers, including those listed below. To confirm your specific plan\u2019s coverage, please review your individual policy. If you don\u2019t see your insurance listed, feel free to contact your preferred <a href=\"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/locations\/\" target=\"_blank\" rel=\"noopener\">Mary Free Bed Orthotics &amp; Prosthetics + Bionics location<\/a>. We\u2019re happy to assist you and discuss your insurance benefits in more detail.\r\n\r\n<strong>Accepted Insurances and Programs<\/strong>\r\n<ul>\r\n \t<li>Michigan Medicaid<\/li>\r\n \t<li>Medicare<\/li>\r\n \t<li>Aetna*<\/li>\r\n \t<li>ASR<\/li>\r\n \t<li>Blue Cross Blue Shield and Blue Care Network<\/li>\r\n \t<li>CHAMPVA<\/li>\r\n \t<li>Children\u2019s Special Health Care Services<\/li>\r\n \t<li>Cigna Open Access PPO<\/li>\r\n \t<li>GEHA \u2013 AHA<\/li>\r\n \t<li>Health Alliance Plan (HAP)<\/li>\r\n \t<li>Humana<\/li>\r\n \t<li>McLaren Health<\/li>\r\n \t<li>Meridian Health Plan<\/li>\r\n \t<li>Molina<\/li>\r\n \t<li>Multiplan<\/li>\r\n \t<li>Physician\u2019s Health Plan (PHP)<\/li>\r\n \t<li>Priority Health<\/li>\r\n \t<li>United Healthcare<\/li>\r\n \t<li>UMR<\/li>\r\n \t<li>Wellcare Health Plan<\/li>\r\n<\/ul>\r\n<em>*Excludes Aetna Better Health plans<\/em>"},{"accordion_title":"Patient Financial Responsibility","accordion_content":"It\u2019s important to confirm with your insurance provider whether orthotic and prosthetic devices are covered. You\u2019ll be supported by a dedicated patient service representative who will obtain prior authorization for services and provide an estimate of your financial responsibility. Our in-house billing team will handle submitting the claim to your insurance company.\r\n\r\nIf co-pays or other cost-sharing apply, or if your insurance doesn\u2019t cover the full amount, final payment responsibility rests with you. To assist, we offer interest-free monthly payment plans and a charitable funding program if needed.\r\n\r\nYou can find a list of our commonly accepted insurance providers above."},{"accordion_title":"Service Agreement ","accordion_content":"You can download a copy of the Mary Free Bed Orthotics &amp; Prosthetics + Bionics <a href=\"https:\/\/www.maryfreebed.com\/kidswp-content\/uploads\/sites\/2\/2024\/10\/OP_ServiceAgreement.pdf\" target=\"_blank\" rel=\"noopener\">service agreement here.<\/a>"},{"accordion_title":"Billing Assistance","accordion_content":"For any questions about your billing statement, explanation of benefits (EOB), or to make a payment over the phone, please call <strong>616. 840.8685<\/strong>.\r\n\r\nYou can also make payments on existing statements online through <a href=\"https:\/\/www.patientnotebook.com\/maryfreebed\/Enhanced\/StatementLookup\/Home\" target=\"_blank\" rel=\"noopener\">Patient Notebook.<\/a>\r\n\r\nFor questions about insurance coverage, authorizations or estimated out-of-pocket costs, please contact your preferred <a href=\"https:\/\/www.maryfreebed.com\/kids\/services\/orthotics-prosthetics-bionics\/locations\/\" target=\"_blank\" rel=\"noopener\">Mary Free Bed Orthotics &amp; Prosthetics + Bionics location.<\/a>"}]}]},"_links":{"self":[{"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/services\/120963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/types\/services"}],"up":[{"embeddable":true,"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/services\/205"}],"wp:attachment":[{"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/media?parent=120963"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/tags?post=120963"},{"taxonomy":"modal_window","embeddable":true,"href":"https:\/\/www.maryfreebed.com\/kids\/wp-json\/wp\/v2\/modal_window?post=120963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}