Mary Free Bed partners with Synzi to streamline admissions and virtual consults

CLEARWATER, Fla.  Virtual care company Synzi announced that Mary Free Bed Rehabilitation Hospital, a not-for-profit Michigan-based rehabilitation hospital, has selected its virtual care communication platform to streamline admissions by remotely connecting clinicians and patients. The platform also will enable virtual consults across the Mary Free Bed Rehabilitation Network of 30-plus hospitals throughout Michigan.

Mary Free Bed initially sought a solution to virtually connect clinicians to patients and clinicians to clinicians to streamline workflow and staff communications. With Synzi’s HIPAA-compliant virtual care platform, Mary Free Bed clinicians can remotely connect with patients for referral review and admissions into the Mary Free Bed system of care. Clinicians also have the ability to create patient programs and message templates for communication via email, SMS/text and virtual visits to improve care coordination and patient satisfaction.

“We’re excited about how this platform will create more efficient clinical communication across our rehabilitation system,” said Kent Riddle, CEO of Mary Free Bed. “Enabling our staff to easily communicate with patients on their devices they use every day is another huge benefit.”

Using Synzi’s platform, Mary Free Bed also will connect patients at its facilities with specialists at hospitals throughout the Midwest. This enhanced connectivity will facilitate timelier, more convenient care by eliminating transportation costs and burdens, while providing access to the clinician best suited to address a patient’s individual needs, regardless of either party’s location.

“As consumerism in health care grows, hospitals must meet patients’ demands for the convenience and flexibility they’re accustomed to in other industries,” said Lee Horner, CEO of Synzi. “We are thrilled to be working with Mary Free Bed to improve patient satisfaction and engagement by increasing digital touchpoints across the continuum of care.”

About Mary Free Bed
Mary Free Bed is a not-for-profit, nationally-accredited rehabilitation hospital in Grand Rapids, Michigan. Since 1891, Mary Free Bed has restored hope and freedom through rehabilitation for children and adults who have experienced amputations, brain injuries, cancer, multiple trauma, spinal cord injuries, strokes and other diagnoses. The combination of more than 110 specialized medical and sports rehabilitation programs and an exclusive focus on rehabilitation enables specialty physicians and staff to help patients achieve outstanding clinical results. For additional information, visit

About Synzi
Synzi offers a patient program management framework that combines video, email and secure messaging communication modalities for healthcare organizations to address specific patient/member needs easily, efficiently, and seamlessly. Synzi uses a sophisticated platform and configurable framework which automates and optimizes workflows across multiple modalities. This creates more valuable connections and more effective care, while bringing convenience and peace of mind to patients/members. The company helps enable better performance for health care organizations, better access for patients/members, and better outcomes for all. To learn more about Synzi, visit

Media Contacts:

For Mary Free Bed Rehabilitation Hospital:
Chris Mills

For Synzi:
Ashley Owen
617.332.9999 x 216

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