Below are questions we frequently hear from people interested in learning more about our services. 

What’s the difference between orthotics and prosthetics?

Orthotics and prosthetics are assistive devices that may help you achieve mobility and independence after a serious injury or illness, such as an amputation or degenerative disease. 

Orthotics helps bracing weak or ineffective joints or muscles with an orthosis. An orthosis is designed to support your spine or a disabled or weakened limb, such as what you might after surgery. Pedorthics are specifically designed to improve your foot and ankle function. 

Prosthetics focuses on replacing a limb or extremity, usually with a custom prosthesis. Your prosthesis offers functional and cosmetic benefits, with some specialty devices available to tailor to specific activities. 

Do I need a prescription?

Yes, you’ll need a prescription or referral from your physician to receive an assistive device. Ask your physician to fax or mail this prescription to our office. We’ll keep a prescription on file, as most insurance companies require a copy of it for payment. 

Will my orthotic or prosthetic be covered under my insurance?

Check with your insurance company to see if they cover orthotic devices or prosthetics. We will obtain prior authorizations for services rendered and will submit claims to your insurance company. Mary Free Bed Orthotics & Prosthetics + Bionics will attempt to appeal insurance rejections to receive proper payment based on your insurance policy. However, if we can’t obtain full payment for services from your insurance provider, the final responsibility for payment will remain with you. 

You may be asked to sign a waiver if an item or service is not a payable benefit by your insurance company; this paperwork is handled before services are rendered. 

We have monthly payment plans and a charitable funding program to help you pay if your insurance does not make full payment. 

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