Mary Free Bed at Home
Mary Free Bed at Home offers expert home health care to help you or your loved one recover after an illness, injury or surgery.
With a focus on personalized care, our nurses and therapists provide the support you need to achieve better health, greater independence, and an improved quality of life—all from the comfort of your home.
What is home health care?
Home health care provides skilled medical services in a home setting, offering an affordable, convenient, and effective alternative to hospital or nursing home care.
Our team collaborates with your doctors, family, and caregivers to develop a plan tailored to your unique goals.
About the Program
Why choose Mary Free Bed at Home?
Mary Free Bed at Home combines the expertise of Mary Free Bed Rehabilitation Hospital and Residential Home Health. Together, we offer:
- Seamless Transitions: Smooth coordination from hospital to home care
- Specialized Expertise: Access to therapy and rehabilitation programs unique to the region
- Award-Winning Care: Accredited by Medicare and trusted by thousands of patients
Our specialized in-home programs include:
- Orthopedic Therapy
- Diabetes Management
- Dementia Care
- Balance and Fall Prevention
- Parkinson’s and Neurological Therapy
- Cardiopulmonary Care
- Vestibular Rehabilitation
What to Expect
During your initial visit, your nurse or therapist will:
- Assess your overall health and home environment for safety.
- Review and organize medications.
- Collaborate with you to set personalized health and independence goals.
Frequently Asked Questions
Here are questions we often hear from patients who are interested in home health care. Talk with your treatment team about specific questions or concerns.
Who will provide my care?
Mary Free Bed at Home is a joint venture between Mary Free Bed Rehabilitation Hospital and Residential Home Health, ensuring seamless care transitions and the highest quality service.
When will my care begin?
Our nurses and therapists aim to visit within 24 hours of your hospital discharge, with services available seven days a week.
What does home health care cost?
- Ordered by your physician
- Provided by a Medicare-certified agency
- You are homebound and leaving home is difficult or not advised
What insurances do you accept?
- Medicare
- ALIGN Seniorcare Medicare
- HAP Senior Plus Medicare
- McCClaren Medicare
- Meridian Medicare
- Meridian Commercial
- Medicare Plus Blue
- Physician Health Plan
- U of M Medicare
- VA Optum Medicare
- Wellcare Medicare
- Wellcare Commercial
- Zing Health Medicare
- Humana Medicare*
- United Healthcare Medicare Advantage*
- Priority Health Medicare*
*Out of Network
What if I have questions about my Medicare benefits?
Visit Medicare.gov to learn more. You can also call 800.MEDICARE (800.633.4227) for assistance. For TTY users, call 877.486.2048.
What areas do you serve?
Mary Free Bed at Home serves West Michigan counties, including Oceana, Newaygo, Mecosta, Muskegon, Montcalm, Ottawa, Kent, Ionia, Allegan, Barry, Van Buren, Kalamazoo, Berrien, Cass and St. Joseph.
Notice of Availability
Mary Free Bed at Home provides free aids and services to people with disabilities to communicate effectively, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
Mary Free Bed at Home also provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact your case manager or the Mary Free Bed at Home agency where you are receiving services and needed services will be arranged. You may also contact the Compliance Department if further assistance is needed.
In order to file a complaint, please contact our Civil Rights / Accessibility Coordinator in the Compliance Department.
Phone: (866) 687-8972. Email: ComplianceDepartment@grahamhealth.com
Spanish (Español): ATENCIÓN: Si habla español, hay servicios de asistencia lingüística disponibles para usted sin costo alguno.
Chinese (中文): 注意：如果您使用中文，您可以免費獲得語言援助服務。
Vietnamese (Tiếng Việt): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
Notice of Nondiscrimination
Mary Free Bed at Home complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of:
- Race
- Color
- National origin
- Age
- Disability
- Sex (including pregnancy, sexual orientation, and gender identity)
- Or any other status protected by law.
Mary Free Bed at Home does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex. provides equal access to care and services for all individuals.
Mary Free Bed at Home provides free aids and services to people with disabilities to communicate effectively with us, including:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, etc.)
- Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
These services are provided at no cost.
If you need these services, contact your case manager or the Mary Free Bed at Home agency where you are receiving services and needed services will be arranged. You may also contact the Compliance Department if further assistance is needed.
GRIEVANCE PROCEDURE
If you believe that Mary Free Bed at Home has failed to provide these services or
discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with the Compliance Department for Mary Free Bed at Home.
You may file a grievance in person at the Mary Free Bed agency where you are receiving services, by email at compliance@maryfreebed.com, or by telephone at (866) 687-8972.
If you need help filing a grievance, Compliance Department staff are available to help you. You will not be retaliated for filing a grievance.
RIGHT TO FILE A COMPLAINT WITH HHS
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: Electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are also available to print here on the Office for Civil Rights’ website.
Mary Free Bed at Home Compliance Notice
What’s happening at Mary Free Bed?
Ready to get started with Mary Free Bed?
Wherever you are in your journey, we’re ready when you are. Our team is here to listen, support and help guide your recovery. Whether you’re just starting out or picking up where you left off, we’re ready to support your goals—big and small.
