Posted on July 29, 2017
Mary Free Bed wins Studer Group Excellence in Patient Care Award
GRAND RAPIDS, Mich. — Mary Free Bed Rehabilitation Hospital has been honored by Studer Group®, a Huron solution, with an Excellence in Patient Care Award for employee engagement.
Excellence in Patient Care Awards are presented annually to a select group of organizations from Studer Group’s partner base of hospitals, health systems and physician organizations.
“Mary Free Bed’s commitment to employee engagement is very evident. Through effective leader rounding on employees, utilization of stop light reports to close the loop, and recognition through thank you notes, Mary Free Bed leaders are using Evidence Based Leadership to significantly drive improved employee engagement,” said coach Shawn Rogers. “Studer Group is proud to partner with Mary Free Bed in their Climb to Excellence.”
The award recognizes those who sustain high employee engagement scores or demonstrate significant improvements in that area. Employee engagement, along with leader, physician and patient engagement, is linked to clinical quality, patient experience and various aspects of organizational performance.
“Mary Free Bed employees are the most important asset to our organization,” said Ingrid Cheslek, Chief Clinical Operations Officer/Chief Nursing Officer and the internal champion for the Studer Group partnership. “Our success is clearly related to high employee engagement, and we do not take this for granted.”
The awards will be presented at the 15th annual What’s Right in Health Care® best practices conference Aug. 1-3 in Chicago. The conference attracts administrative and clinical healthcare professionals from around the world, including the United States, Canada and Australia.
Mary Free Bed is a not-for-profit, nationally accredited, rehabilitation hospital. For more than 125 years, Mary Free Bed has restored hope and freedom through rehabilitation for children and adults who have experienced brain injuries, strokes, spinal cord injuries, multiple traumas, amputations, cancer and other diagnoses. The combination of comprehensive services and an exclusive focus on rehabilitation enables specialty physicians and staff to help patients achieve outstanding clinical results. For additional information, visit maryfreebed.com.
Studer Group is an outcomes-based healthcare performance improvement firm that works with healthcare organizations in the United States, Canada and beyond, teaching them how to achieve, sustain and accelerate exceptional clinical, operational and financial results. To learn more about Studer Group, visit studergroup.com.