Visiting a Patient

Support is an important part of a patient’s rehabilitation, and we encourage family and friends to visit or reach out to brighten a loved one’s day.

Visiting Hours
PLEASE NOTE: Our visiting hours have changed to protect everyone’s health during the COVID-19 pandemic. We’re following Centers for Disease Control and Prevention guidelines and State of Michigan mandates. Click here for the most recent updates.

  • Immediate family
    Our suggested visiting hours are 8 a.m.-8 p.m. daily. Members of your family or others who’ll help with your care when you leave Mary Free Bed are welcomed and encouraged to take part in your therapy sessions whenever possible.
  • Other visitors
    Suggested visiting hours for those other than immediate family are 11:30 a.m.-1 p.m. and 4-8 p.m., because patients are likely to be in therapy other times of the day.
  • Pediatric patients
    Parents and guardians of pediatric patients may visit any time, 24 hours a day.

 

Visiting Guidelines

  • Illness
    For the benefit of all patients, we ask that visitors who are sick, even with a common cold, delay visiting.
  • Visiting with children
    Your children are welcome and encouraged to visit you while you stay with us. All visiting children must be supervised by an adult. We ask that children who are even mildly ill delay their visit.
  • Food
    The Mary Free Bed Kitchen & Café offers fresh-from-scratch cooking with seasonal ingredients. Located on the second floor, it’s open for indoor and outdoor dining as well as grab-and-go meals. Food also is available at Urban Platter, the cafeteria in Mercy Health Saint Mary’s Hospital adjoining Mary Free Bed.
    Homemade meals and baked goods aren’t allowed due to Michigan Public Health Food Code. Only food items prepared by the Mary Free Bed Kitchen & Café or Mercy Health Saint Mary’s cafeteria are permitted on campus for our patients.
  • Tobacco policy
    Mary Free Bed’s campus is tobacco and e-cigarette free in compliance with Michigan’s Smoke-Free Air Law and the standards of the Joint Commission on Accreditation of Healthcare Organizations. This policy was adopted out of concern for the health and wellbeing of all our patients and employees. Our tobacco-free policy applies to all employees, patients, visitors, vendors and contractors. Thank you for your cooperation with this policy.

 

Contacting a Patient

  • Email
    Friends and family may send email to a patient at Mary Free Bed. The email will be printed by a staff member, placed in a sealed envelope and delivered to the appropriate patient. We suggest that e-cards have little or no animation so the entire message can be printed on paper. Send an email directly through any email account:
    • In the “To” field, type: patient@maryfreebed.com
    • In the “Subject” field, type the patient’s full name
    • Type message and send
  • Mail
    Direct mail to this address:
    Patient name
    Mary Free Bed Rehabilitation Hospital
    235 Wealthy St. SE
    Grand Rapids, MI 49503-5299

    Patient privacy laws prohibit Mary Free Bed staff from giving out patient room numbers. Our staff will ensure your correspondence is directed to the correct patient even if you do not indicate the patient’s room.
  • Following a patient online
    Some patients and families use a patient website or blog to connect with family and friends during a serious health event, care and recovery. These sites are easy to use and are personal and private. Users can write health updates or share photos on their pages, and visitors can show their love and support through messages left in a guestbook.
    Find a Mary Free Bed patient website.
  • Gifts
    Mary Free Bed staff will bring deliveries of flowers, plants, balloons and other gifts to the appropriate patient’s room. Some patients may have allergies to latex, so we recommend sending only Mylar balloons (shiny silver on one side and filled with helium). Mary Free Bed also has an online store with Mary Free Bed-branded bags, blankets, books, clothing and more available for purchase and delivery.